PRIVACY POLICY OF: FAMILIAS: AHORA

Terms of Use and Privacy Policy of the Website – Last Updated: February 20, 2024

Thank you for being part of our online community!

In compliance with Regulation (EU) 2016/679, of April 27 (GDPR), Puentes, the parent company of Familias: Ahora, this privacy policy describes how your data will be collected and processed.

About Us

Familias: Ahora is an initiative of Puentes, a non-profit virtual entity that works to strengthen the narrative power of social justice movements in Latin America and that acts legally and administratively through the fiscal agent Proteus Fund.

• Our website address is: https://familiasahora.org/
• The Data Protection Officer is: Camila Rodas, Puentes Program Coordinator – camila@somos-puentes.org

Our principles and intentions will always be linked to legality and transparency, minimizing data collection to what is strictly necessary and limiting ourselves to the declared purpose and only based on your instructions We comply with the applicable current legislation on analytics, cookies and advertising, to create a transparent, honest and safe browsing experience.

What personal data we collect and why we collect it

Contact Forms

We will store the data you provide in a contact form to clarify the reason for your communication or to inform you about our initiatives and events, if you request it. This data is provided voluntarily by the user through consent boxes in the different forms, and they can always modify, delete, and access their data. If there is no relationship following the contact, we will delete the conversation and the data collected within a maximum period of 120 days.

Cookies

On our website, we use cookies to improve your user experience and personalize content according to your preferences. Cookies are small text files that are stored on your device when you access our website. These cookies allow us to remember information about your visit, such as language preferences and settings, making it easier to navigate and ensuring a more efficient experience.

In addition, we use analytical cookies to collect statistical data about the use of the website, helping us to understand how visitors interact with our pages and to continuously improve the quality of our services.

You can manage your cookie preferences through your browser settings. However, keep in mind that disabling certain cookies may affect the functionality of the website and limit some features.

Embedded content from other sites

Some of our articles may include embedded content, such as videos, images, and articles, that come from other web pages. We want you to know that this embedded content behaves the same as if you were visiting that other site directly.

These external pages may collect information about you, use cookies, and even incorporate third-party tracking tools to monitor your interaction with the embedded content. This includes tracking your actions if you have an account and are logged into that site. We want to ensure that we value your privacy and encourage you to review the privacy policies of these external pages to better understand how they manage the information they collect.

Analytics

We do not collect any kind of sensitive data, we simply analyze data from our audience about how they use our site, which sections are more or less successful, and their preferences of content. We do not store any type of data regarding the personalization or individualization of the user.

Regarding this information, keep in mind that:

• It is collected through cookies or similar technology, always with your consent, as indicated in our cookie policy
• We collect information about the type of device used, browser, language, date, time or referral URL, among other things
• We monitor errors or display failures
• We do not share your data with third parties

Regarding the information we collect, we can assure you that we do not collect sensitive data. We perform an analysis of how our audience uses our website to better understand their preferences. We’re interested in which sections are most popular, which content resonates most, and which areas we could improve.

We comply with the applicable legislation on analytics, cookies and advertising, in search of a transparent, honest and secure browsing experience. We want to ensure full transparency in this process, and data collection is carried out through cookies or similar tools, always with your consent, as detailed in our cookie policy.

It is essential that you know that we do not share your data with third parties. Your privacy is our priority and we strive to maintain a safe and reliable online environment for anyone who visits our website.

How long do we keep your data

All personal data we collect through session cookies during your visit are automatically deleted once the purpose of this collection is fulfilled. This way, the session data will be kept until you end your session by logging out or closing the page.

Legitimacy

In accordance with applicable data protection legislation, your personal data may be processed whenever:

• You have given us your consent to the processing. Of course, you can withdraw your consent at any time.
• By legal requirement
• Because there is a legitimate interest that is not overridden by your privacy rights, such as the sending of information through our newsletter subscription or databases.
• Because it is necessary for the provision of some of our services.

What rights do you have over your data

If you have filled in any form on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we have about you. This does not include any data that we are required to retain for administrative, legal or security purposes.

How can I exercise my rights?

As a Visitor of Familias: Ahora, you can, at any time:

• Withdraw the consents given.
• Request for Familias: Ahora to confirm whether your personal data is being processed by us and, if so, to access that data.
• Request the rectification of inaccurate data or request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, you may request the limitation of the processing of your data, in which case we will keep them only for the exercise or defense of claims.
• Object to the processing of your data in certain circumstances. A Familias: Ahora You will then stop processing personal data, except for compelling legitimate reasons or for the exercise or defense of possible claims.
• Where appropriate, exercise the right to portability to obtain the data in electronic form or request that it be transmitted to another entity.

To do so, you can use the following channels, always accompanying a copy of the document that proves your identity:

– By email to info@familiasahora.org

Where we store your data

All personal data collected through our website will be stored securely in our HubSpot Customer Relationship Manager (CRM).

A Customer Relationship Manager (CRM) is a tool designed to facilitate the management and organization of information related to our interactions with you. Our CRM, HubSpot, allows us to centralize data such as your name, email address and preferences, providing a comprehensive view of our interactions with you. HubSpot CRM helps us improve our communication and personalize your experience, allowing us to offer relevant content tailored to your needs. Additionally, it helps us efficiently track our interactions, from your first visit to any inquiry or transaction you make on our platform. We also use this tool to ensure high standards of security in the management of your data and ensure its confidentiality.

The requirements of this Privacy Policy supplement and do not replace any other requirements existing under applicable data protection legislation, which shall prevail in any case.

This Policy is subject to periodic reviews and Familias: Ahora may modify it at any time. When this occurs, we will notify you of any changes and ask you to re-read the most recent version of our Privacy Policy to confirm your acceptance.

Cookie policy of Puentes

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Welcome to Familias: Ahora!

We want to provide clear and transparent information about the use of cookies on our website. By accessing and using our services, you accept the use of cookies in accordance with the terms of this policy. If you would like more information about how we manage your personal data, please review our Privacy Policy.

1. What are cookies?

Cookies are small text files that are stored on your device when you access our website. These cookies help us improve your online experience by remembering your preferences and providing us with information about how you interact with our content.

2. Types of Cookies we use:

• Essential Cookies: They are necessary for the basic functioning of our website. They allow navigation and access to safe areas.
• Performance Cookies: We collect anonymous data about how you visit and use our website to improve its functionality and performance.
• Functionality Cookies:: They help us remember your preferences, such as the language you selected, to provide you with a more personalized experience.

3. Personal Data Collected:

We collect personal data through forms on our website. This data is managed in accordance with nour Privacy Policy,and its collection is subject to your consent.

4. User Experience:

We collect data about your experience using the different modules of the website to understand how you interact with our content and to continuously improve the quality of our services.

5. Cookie Control:

You can manage your cookie preferences through your browser settings. However, keep in mind that disabling certain cookies may affect the functionality of the website and limit some features.

6. Policy Updates:

We reserve the right to make changes to this policy. Any modification will be communicated on this page, so we recommend periodically reviewing this information.

Thank you for being part of Familias: Ahora If you have any questions about our cookie policy, you can contact us by sending an email to info@familiasahora.org .

We hope you enjoy your experience on our website!